Privacy Policy

Effective Date: May 18, 2025

Please read this Privacy Policy carefully before using the Therapy Cannabis mobile app or visiting our website. By accessing or using our services, you agree to the collection and use of your information as described here.

1. Introduction

Therapy Cannabis LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Policy describes how we collect, use, disclose, and safeguard your data when you use our mobile application (“App”) and our website at therapycannabis.com (the “Site”).

2. Definitions

“Personal Data”: any information relating to an identified or identifiable individual.

“Usage Data”: data collected automatically when you use the App or Site, such as log files, device identifiers, and analytics.

“Cookies”: small files placed on your device to track Site/App activity and preferences.

“Controller”: Therapy Cannabis LLC, 13429 Lakewood Heights Boulevard, Cleveland, Ohio 44107.

“You”: the individual using or accessing our App or Site.

3. Information We Collect

3.1 Personal Data You Provide

Account Registration: name, email, phone number, date of birth (for age verification).

Orders and Payments: billing/shipping address, payment method details (processed by PCI-compliant providers).

Customer Support: any information you submit when contacting us.

3.2 Automatically Collected Data

Device & Usage: IP address, device model, operating system, App version, pages/screens viewed, and timestamps.

Location Data: approximate location (with your permission) for store-locator features.

Cookies & Similar Tech: to recognize your device, remember preferences, and analyze traffic.

4. How We Use Your Information

We process your data to:

Provide, maintain, and improve our App and Site’s functionality and security.

Process transactions and fulfill orders.

Send service-related messages (e.g., order confirmations, security alerts).

Offer promotions and marketing communications (with your consent).

Prevent fraud, abuse, and comply with legal obligations.

Analyze usage patterns to optimize user experience.

5. Legal Basis for Processing (GDPR)

If you’re in the EU/EEA, we rely on:

Contract Performance: processing is necessary to fulfill our agreement with you.

Legal Compliance: to meet regulatory requirements (age verification, cannabis regulations).

Consent: for marketing communications and cookies where required.

Legitimate Interests: to protect our services against fraud and improve user experience.

6. Data Sharing and Disclosure

We do not sell your Personal Data. We may share it with:

Service Providers: payment processors, hosting providers, analytics platforms, marketing tools—only to the extent needed.

Legal Authorities: when required to comply with laws, court orders, or investigations.

Business Transfers: in connection with a merger, acquisition, or sale of assets (with notice).

7. International Data Transfers

Your data may be stored or processed outside your country. We safeguard it through standard contractual clauses or other approved transfer mechanisms.

8. Data Retention

We retain Personal Data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is retained for up to 24 months unless longer storage is required.

9. Security

We implement industry-standard technical and organizational measures—encryption, access controls, regular audits—to protect your data. No system is entirely secure; if a breach occurs, we will notify affected users and authorities as required by law.

10. Your Rights

You may exercise the following rights where applicable:

Access & Correction: request copies or updates of your data.

Deletion: ask us to erase your Personal Data.

Restriction or Objection: limit or object to certain processing.

 

Data Portability: receive your data in a portable format.

Withdraw Consent: for cookies or marketing communications.

To exercise these rights, email privacy@therapycannabis.com. We will respond within the timeframe required by law.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights to:

Know which categories of Personal Data we collect and disclose.

Opt out of “sales” of your Personal Data (we do not sell your data).

Request deletion of your Personal Data.

Not be discriminated against for exercising your rights.

Submit requests via privacy@therapycannabis.com or call 216-471-8278.

12. Children’s Privacy

Our services are for individuals aged 21 and over. We do not knowingly collect data from anyone under 21. If we learn we have Personal Data for an underage user, we will delete it.

13. Third-Party Links

Our App and Site may link to third-party sites with separate privacy policies. We are not responsible for their practices and encourage you to review their policies.

14. Changes to This Policy

We may update this Policy. We will post the revised version with a new “Effective Date.” Continued use after changes confirms your acceptance.

15. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Therapy Cannabis 

13429 Lakewood Heights Boulevard

Cleveland, Ohio 44107

Phone: 216-471-8278

Email: privacy@therapycannabis.com